Website privacy

Updated October 2, 2026.

Contacting OpenLock

OpenLock uses your name, work email, company, question, and any optional fields you complete to respond to your inquiry and discuss a potential engagement. Our website forwards your inquiry to FormSubmit for email delivery to partner@openlock.ai and creates or links company, contact, and lead records in Pipedrive so we can track the conversation. FormSubmit retains a submission archive for 30 days. The website keeps a delivery copy for up to 30 days to handle retries; completed copies and expired contact details are removed on subsequent website processing. OpenLock keeps its email and CRM records to handle your request and ongoing business relationship, subject to your requests and applicable retention requirements.

If you allow Analytics, bounded campaign source, medium, campaign, creative, and campaign ID labels may accompany your inquiry so we can evaluate qualified opportunities. Click identifiers are not attached. Inquiry details are not sent to Google Analytics or advertising pixels, and sending an inquiry does not subscribe you to marketing emails.

Please send only a high-level description. Do not submit passwords, confidential records, or sensitive personal information. You can also email partner@openlock.ai directly. Read FormSubmit’s privacy terms and Pipedrive’s privacy notice.

Optional analytics and advertising measurement

If you allow Google Analytics, Google receives information about page visits and their content themes, active engagement time, traffic sources, guide downloads, contact-link clicks, contact-form starts, and inquiries accepted by the form service, together with browser, device, and online identifier information. Our events do not include your name, email, company, or message. We remove arbitrary URL parameters and send only supported campaign information.

If you also allow advertising measurement, Google can use advertising identifiers to attribute visits and inquiries to ads. This choice alone does not allow personalized advertising. We use the linked Google Analytics and Google Ads services to measure campaign results. Google processes this information under its service terms and privacy policy. Learn how Google uses information from sites that use its services.

ChatGPT ad measurement

When ChatGPT ad measurement is available, it has its own optional choice in Cookie settings. Only after you enable that choice does the OpenAI measurement script load. It can measure page views and an inquiry accepted by our form service, using the ad-click identifier from the landing URL and a first-party attribution cookie. We do not pass inquiry contents or customer identifiers to OpenAI, and automatic advanced matching must be disabled before this integration is activated. We opt these events out of future user-level personalization.

Google choices do not authorize OpenAI measurement. Global Privacy Control disables advertising measurement for both providers. Withdrawal stops future OpenAI measurement and clears the attribution cookie accessible to this site; it does not erase data already received. See the OpenAI privacy policy.

Personalized OpenLock ads and remarketing

Only if you separately allow personalized OpenLock ads, as well as both measurement choices, we let Google use your visit and cookie or advertising identifiers to include you in audiences for relevant OpenLock ads on Google and partner websites and apps. Our website audiences use 30-, 60-, 90-, or 180-day membership periods, refreshed by qualifying activity. They group visits by page topics, engagement, contact intent, form starts, and successful inquiries. We exclude recognized submitted inquiries from audiences labeled as non-leads or form abandoners. Lead-stage audiences are also configured for up to 540 days; these depend on qualification or customer-status events from a connected lead-management workflow.

We do not upload contact form details to Google for audience matching. Recognition depends on the browser and identifiers available, so an inquiry submitted without measurement consent or on another device may not be recognized. Sharing identifiers for personalized advertising can be treated as sharing for cross-context behavioral advertising under some US privacy laws. You can opt out through Cookie settings without losing access to the website or form.

Cookies, storage, and changing your choices

All optional choices start off. The separate OpenAI choice is offered only when that integration is active. Google tags load only after you allow Analytics; advertising storage and personalized advertising each remain disabled unless their corresponding choices are enabled. Our first-party Google Analytics cookies use a six-month expiration, refreshed through use. Advertising cookies may also be used when advertising measurement is allowed. Google controls the lifetime of cookies on its own domains.

We store your preferences in this browser for up to six months. Campaign attribution and an active-engagement counter may be retained in this tab while Analytics is allowed. The engagement counter resets after 30 minutes without qualifying activity. Earlier consent to measurement does not authorize the newly introduced personalized-ads purpose; returning visitors are asked to choose again.

Use Cookie settings in the footer to change your choices or select Reject optional. We update the tag’s consent state, clear measurement cookies accessible to this site, and reload to stop the existing tags. Withdrawing consent stops future collection for the purposes you disable; it does not automatically erase information Google already received or immediately remove an ad already selected. You can also manage Google’s personalized ads through My Ad Center.

When your browser sends Global Privacy Control, we disable advertising measurement and personalized ads even if an older saved preference allowed them. Choices apply to this browser; you may need to set them again on other browsers or devices, or after clearing browser storage.

Your requests

To ask about an inquiry, your privacy choices, access to your information, or deletion from OpenLock’s records, contact partner@openlock.ai. This notice describes this public website; data-handling terms for customer engagements are established separately.